Answers for your
laboratory.

It depends on your model and what you mean by calibration. Some Brabender instruments have manufacturer-supported checks using reference materials. A performance check is not the same as a full calibration or an adjustment.

Start with the manual for your exact instrument. If it provides a user procedure, check that your team has the training and reference equipment it requires. Send GRS your model and the check you want to perform so we can discuss the appropriate support.

Further reading: Brabender FarinoGraph: reference-material checks · JCGM: calibration and related terms

An overhaul may be an option. GRS can discuss your instrument’s condition and the work you want done; the scope depends on the model, assessment and parts available.

Send the manufacturer, model, serial number, photographs and a description of any faults. Include its service history if you have it. These details help us discuss the next step before you arrange work or transport.

Ask us. GRS has a wide range of parts available, and we can check options for your specific instrument. Availability and fit need to be confirmed for each item.

Send the model, serial number, part number if known, and clear photographs of the component and where it fits. Tell us the quantity you need and your country.

Calibration establishes how an instrument’s readings relate to reference values, including measurement uncertainty. Verification checks whether specified requirements are met. Adjustment changes the instrument so that it gives the intended indications.

They are different activities. When requesting support, tell us whether you need a routine check, calibration results, an adjustment or evidence that your instrument meets a particular requirement.

Further reading: JCGM: calibration · JCGM: verification · JCGM: adjustment

There is no single interval that suits every instrument. Follow the requirements for your model, test method and laboratory quality system. Accuracy needs, the instrument’s stability and its environment also matter.

Keep records of checks, faults and previous calibrations so your laboratory can review its interval. Tell GRS your model and current schedule if you need to discuss service support.

Further reading: NIST: recommended calibration intervals

Send the instrument manufacturer, model, serial number, location and the measurements or test method involved. Include the last service or calibration report if available and explain the result or problem you are investigating.

If your laboratory needs a particular certificate, measurement range, uncertainty or accreditation scope, state that in the enquiry so the available service and provider can be checked.

A change in results alone does not identify the cause. Before changing settings, record what changed: the sample, method, preparation, temperature, instrument setup or recent maintenance. Keep the original results and any comparison data.

Follow your laboratory’s checks and the instrument manual, then send GRS the model, relevant curves or readings and a description of the issue. This gives us a useful starting point for discussing support.

A retrofit introduces an upgrade to existing equipment, such as a suitable digital system. An overhaul focuses on the condition of the existing instrument and the work needed to address wear or faults.

Your instrument may need one, both or a different approach. Tell us what works, what does not, and what you want to improve so we can discuss the options.

A compatible retrofit may be an option. GRS offers Digitron as a potential digital upgrade for selected traditional testing systems; it is not assumed to fit every instrument.

Send your manufacturer, model, current recording or control system and photographs. Explain what you need from an upgrade so we can check compatibility before recommending a route.

Compatibility must be checked against the exact instrument and configuration. The model name alone may not describe previous modifications, accessories or the installed recording system.

Send photographs of the complete instrument, its identification plate and the current system. Include any information about past upgrades.

The work is agreed for your instrument after its condition and your requirements are reviewed. Tell us which faults, worn components or performance concerns you want addressed.

Ask for the proposed work, parts, checks and any exclusions to be described in the quote. An overhaul is not automatically a digital retrofit or a calibration service; include those requirements in your enquiry if you need them.

We need your instrument details and the proposed work before discussing a useful price or schedule. Parts requirements, the extent of the work and the instrument’s location will need to be considered.

Tell us about any production deadline or planned laboratory shutdown. Ask GRS to confirm the scope, estimated timing and transport arrangements with the quotation.

Start with what your laboratory needs: the test method, useful remaining capability, current condition and the features you are missing. Compare the proposed work and downtime with the requirements for a replacement.

Send us your instrument details and priorities. We can discuss parts, an overhaul, a compatible retrofit or suitable equipment options around your application.

Ask us to check. Send the original part number or description, the instrument model and photographs. If you have the manufacturer’s response, include it so we know which item you have already tried to source.

GRS has a wide range of parts available. We will need to check the individual item and its fit before confirming an option for your machine.

Yes—start with clear photographs and the instrument details. Show the whole machine, the component and where it is fitted. Include any markings and dimensions you can read or measure without dismantling the equipment.

Tell us what the part does and why you need to replace it. We can use that information to discuss identification and compatibility.

Do not assume that a similar-looking part is interchangeable. Dimensions, connections, materials and the instrument’s configuration need to match the intended use.

Send the details of both the machine and the proposed part. Ask GRS to confirm compatibility before you order or fit it.

The website shows parts you can enquire about; it is not a live stock list. Ask us to confirm the exact item, quantity, compatibility, availability and delivery estimate for your location.

Include your required date so it can be considered when we discuss the options.

Include your name, company, country, instrument manufacturer, model and serial number. Describe the question or fault, when it started and any recent changes. Photographs, error messages and relevant test results can help.

Use the enquiry form to prepare an email. Attach files in your email app before sending it to info@GRS.eu.com, or contact GRS Athens by phone or WhatsApp on +30 693 158 4037.

Contact us first. Agree the service destination, proposed assessment and transport arrangements before shipping your instrument.

Tell us its location, model and condition. Ask for packing and preparation instructions for your particular equipment when the work is arranged.

Use our Global agents page to select your country. CISCAL covers all Oceania, including Australia, New Zealand and the Pacific islands. GRS China covers enquiries from China. Where no local agent is listed, GRS Athens is your contact.

The central contact is info@GRS.eu.com. You can also call or WhatsApp GRS Athens on +30 693 158 4037.

Yes. Tell us the manufacturer, model and what you need. GRS can discuss equipment, selected parts, retrofits and support around flour, dough, plastics and polymer laboratory applications.

Support and compatibility depend on the instrument and the work required. We will discuss what is available for your particular enquiry.